Fascination About Telus technical support
Fascination About Telus technical support
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People brokers working against Telus Added benefits, as opposed to keeping the aged faithful customers they make them disappear to look for other service provider
Nonetheless, the top just occurred. Immediately after speaking with Telus business, I wasn't happy with the program available and asked to get tranferred into the LOYALTY dept. She altered the price of the info approach but amplified the price of the phone for the Internet of -$one. WHAT A JOKE!!!
00 additional per month. Even though my contract states promo price is for 2 yrs my bill suggests it is actually a single year. Right after investing an afternoon nowadays seeking to get enable, after the third particular person I spoke they stated they'll investigate it and call me back. I didn't get a call again with responses. This is completely unacceptable. I regret signing up with Telus and may notify everyone I do know to never sign on with them. Out of curiosity I termed Shaw and promptly had the call answered and the individual I spoke with was very clear and articulate. Sensation trapped within a deal and within the mercy of an enormous method which has no enable for its customers.
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I realize it is rather annoying mainly because I'm in precisely the same situation, even though it can be regarding the TV sign which has been misplaced.
I was not telling but seeking to speak to him yet he acquired mad and hung up. That is preposterous and extremely Awful customer service. I are going to be pulling my two traces from Telus . If This can be the customer service customers are acquiring from your reps than you should source it in other places. I have been with Telus for about fourteen a long time and It truly is quite unfortunate that it has arrive at this . Considering these threads and remarks still left by Other folks it appears I'm not the one a single.
following the agent critique my account he reported i can't provide you with a deal or credits such as you have now using your exiting account, so i just gave up and hangup the cellphone.
I needed to Call CS nowadays with Chat as well as the Section I would like to talk to is barely accessible by phone. The CS on Chat organized a connect with again at an arranged time slot. When that Section referred to as me later I obtained every thing sorted out.
Telus has tousled on my Invoice various occasions while in the pastfew months. Not long ago by charging me 3 periods for a provide it again which was now returned. Then decided to go on and alter three of my ideas on their own. Initially agent I spoke to was great and tried using not easy to deal with The difficulty. He even contacted loyalty that will help. They in no way referred to as. I made an effort to simply call myself and was keep without end so I hung up. Attempted An additional agent he explained he would transfer me to loyalty than proceeded to get upset since I wouldn't allow for him to end the call when he claimed he couldn't transfer me.
Thank you for the notice to this subject. I stay up for a prompt and satisfactory resolution.
I would like a connect with from someone that has some conclusion making power on how I can close my accounts and become carried out with Telus.
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The TELUS team acknowledges that our work spans lots of Territories and Treaty parts and we're grateful for the standard Information Keepers and Elders that are with us now, individuals who Telus customer service have absent in advance of us as well as the youth that encourage us.
Yeah, I’m binding by a two 12 months contract regretably, I’m only four months in, but I did get somewhere. I assume The manager Business office identified as me nowadays so I have a phone dialogue with him in an hour or so. We’ll see how that goes.